Once your order is placed, our team will get to work carefully packaging and shipping your items within 3 business days.

You'll receive an email notification with your tracking number once your order is shipped.

We understand how important it is to receive your items promptly and are working hard to ensure swift delivery. Thank you for your trust in Sullivan's Trim!

We are proud to call Upstate New York our home! Our company is located in the heart of the region, where we draw inspiration from the natural beauty and vibrant communities around us.

Uh-oh, we're sorry to hear that! No worries, though - we're here to help. At Sullivan's Trim, we take pride in providing exceptional customer service and want to make sure that you're completely satisfied
with your order. Shoot us an email at sales@sullivanstrim.com
with your order number and a brief explanation of the issue, and we'll work together to make things right. We appreciate your business and look forward to resolving this for you.

Absolutely! At Sullivan's Trim, we only offer genuine products that meet our high standards for quality and authenticity.

We source our materials and products from reputable suppliers and brands, ensuring
that you receive only the best.

We take pride in the quality of our offerings and stand behind every product we sell. Thank you for choosing Sullivan's Trim for your sewing and crafting needs!

Absolutely! We're happy to ship our products to select countries around the world. We can't wait to bring Sullivan's Trim to your doorstep!

Yes, we're passionate about sustainability and strive to offer
eco-friendly options whenever possible. Check out individual product descriptions for more information on sustainability features – we're always looking for ways to minimize our impact on the environment.

Something wrong? No sweat!
We want you to be completely satisfied with your purchase.
If you're not happy with your order for any reason, we accept returns within 30 days of purchase. Just shoot us an email at sales@sullivanstrim.com, and we'll guide you through the process.

Absolutely! We love to work with our customers to create custom orders that meet their specific needs. Shoot us an email at sales@sullivanstrim.com, and we'll work with you to bring your vision to life.